Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that information on service and maintenance for its vehicles is readily accessible and user-friendly. Cadillac owners enjoy several tools that make it easy to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where car owners can access detailed information about their particular vehicle. After registering their vehicle, users can sign in to view a personalized dashboard with information on their Cadillac's maintenance schedule, maintenance records, and warranty status. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can monitor their vehicle’s health by getting alerts about service requirements, such as fluid changes, tire rotations, or brake checks. The app also offers handy features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in information system that features service reminders and reminders. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each task, making it simpler for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating service and maintenance information to vehicle owners. When drivers visit an authorized dealership for maintenance or repairs, the advisors provides a detailed explanation of the recommended services, making sure that owners understand the importance of each procedure. Additionally, service centers keep an electronic record of every service visit, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that detail the vehicle’s maintenance schedule, recommended fluids, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, videos, and get advice on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac guarantees that owners are knowledgeable about their vehicle’s service and maintenance requirements, thereby extending the life and performance of their Cadillac.